The Complete Care and Support Solution
We have published our preparedness statement concerning the Coronavirus (COVID-19).
ND Care & Support has been awarded a five-year contract to provide ‘Support at Home’ care services to children throughout Caerphilly. The leading South Wales-based care provider will deliver respite and care services for children with additional care needs, and their families. The contract comes on top of an existing agreement between Caerphilly Council and ND Care & Support providing domiciliary care services to adults in Caerphilly and Blaenau Gwent under the Support at Home…
In response to the increased need for food bank donations across the country, New Directions, which ND Care & Support is a part of, introduced a Christmas Food Bank Match Appeal, and invited care workers, service users, clients and staff to tag or send in photos of their food bank parcels, to be ‘matched’ by an additional donation from us. Customers from all companies within the New Directions Group were invited to take part and…
With companies and individuals throughout the UK supporting National Safeguarding Week, we felt it was essential as a specialist care agency, to hundreds of individuals and their families, to demonstrate how we continuously ensure the safety of everyone we work with. Jennifer Hards, Business Support Leader, has worked with ND Care & Support for 3 years’ and has been extremely influential in promoting the importance of safeguarding throughout the company. Tell us a little bit…
Niva works for ND Care & Support in our Abertillery branch as a Care Coordinator for the areas of Monmouthshire and Torfaen. She has been part of the ND Care & Support family since 2014, taking a short break along the way to try something else, before realising this is where she truly wanted to be. Find out all about what Niva does in her Meet the Team Q&A... Do you have a background in…
Stephanie Young joined the Abertillery branch of ND Care & Support as an Administrator in May 2017 and has been with us ever since. Her role is crucial in helping our Carers to deliver the highest quality service. Find out all about what she does... Do you have a background in care work? Can you tell us more about your career journey so far? Prior to joining ND Care & Support, I had…
All our Carers work hard to deliver a high-quality service to our service users in their local communities, 365 days of the year and we are extremely proud of everything they do. They go above and beyond to care for our service users as if they’re family, and we believe it takes a highly dedicated, passionate and kind-hearted individual to be a good Carer. For this reason, we want to give something back to our…
In our next Meet the Team Q&A, we are proud to introduce you to Tracy Morris, who coordinates our complex care services in Abertillery. She coordinates care packages for those who may have suffered a brain injury or those who have Huntington's Disease or Multiple Sclerosis... Do you have a background in care work? Can you tell us more about your career journey so far? I have worked for ND Care & Support…
Quality assurance is a key aspect of the service we provide at ND Care & Support and our Quality Assurance Manager, Melissa, helps us to maintain the highest possible standards. Her role is varied and rewarding, as she is able to see the difference that her work can make. Find out more about the instrumental work that Melissa does in her Meet the Team Q&A. Do you have a background in care work? Can…
At ND Care & Support, we are an employer of choice for many people in our local communities, including Debra Plant, who has worked as a Care Coordinator in our Abertillery branch since it opened in 2011. Find out more about Debra and why she feels so passionate about her role... Do you have a background in care work? Can you tell us more about your career journey so far? Yes, I actually worked…
Winter is a testing time for the health and social care sectors. We are all too familiar with hearing about the added strains and pressures on the National Health Service during the winter months with hospitals and GP surgeries being inundated with patients. But what about the home care sector? Just like the health care service, winter is also a time of extra pressure and greater demand for home care services. So, let’s take a…