About Us

ND Care & Support provides specialist services to the children’s, older persons and adult needs sector. Our team of skilled professionals work closely with families and service users to offer support solutions for situations where extra help is required.

Our aim is to help improve the quality of life for those individuals with specialist needs.

We work to ensure that each care package is catered to the exact needs of the situation. Our team recognises that no two circumstances are the same, and we offer flexibility to reflect the unique needs of every one of our service users.

Our Mission Statement

To be a leading care agency providing exceptional care and support to our clients. Being dedicated, committed and recognised for enhancing peoples quality of life and promoting their independence.

Our History

ND Care & Support has been embedded within the care sector since 2010. We are a registered member of the Care and Social Services Inspectorate Wales (CSSIW) and are committed to the safeguarding of all our service users.

We have offices in Cardiff, Cross Hands and Ebbw Vale and work within the South Wales communities closest to our teams. We employ local care workers with intimate knowledge of the areas they work within.

Our Offer

We provide specialist services to individuals and their families depending on their circumstances. Our Care Co-ordinators look after specific areas – children’s services, older persons and adult services (18+). By concentrating our expertise we can assist in providing the right care package for you and your needs.

Children’s Services

Community and home based respite care for children with additional needs. Supporting children to help improve confidence and develop social skills whilst providing much needed respite for parents and guardians.

Adult Services

Supporting adults with a learning disability and / or mental health issues with outcome based services ensuring appropriate personalised care. Promoting independent living within the home and community.

Older Persons Services

Supporting older people with personal care within the community and also in their own homes.

ND Care and Support also provides palliative care for individuals living with terminal illness.

Gender Pay Gap 2018

At New Directions Care & Support Limited we are dedicated to ensuring fairness, equality and inclusion throughout our workforce. We have taken the time to consider any potential gender pay gap that might exist. To this end, we have produced a gender pay report (5 April 2017) to gain a good understanding of how the average earnings of our male and female employees differ.