Field Care Supervisor, Cardiff

  • Location: Cardiff
  • Area: Bedwas
  • Duration: Ongoing
  • Salary: £18,500 per annum
  • Start date: As soon as possible
  • Job Type: Permanent
  • Sector: Administrative & support
  • Posted:

Job Description

We are looking for a passionate, committed, and caring individual to join our Field Care team!

If you have relevant experience, or in a senior care role and are looking for the next step in your career, we want to hear from you today! This position would be based in our Cardiff office, with the role requiring support in the community across our Newport Services.

The Role:

As a Field Care Supervisor, you will supervise and support the development and performance of our Care Workers out in the field to ensure they are delivering the best quality care for our service users, to the highest standards and duties will include the following:

  • Maintaining contact with existing service users, monitoring and reporting on a daily/weekly basis
  • Providing support to Care Coordinators regarding continuity of care, taking into account locations, skills required and service user preferences.
  • Taking responsibility for new referrals from private clients and social services teams, ensuring full information is received and appropriate care planning is undertaken.
  • Ensuring that service user risk assessments are carried out in a timely manner, thereby eliminating, or mitigating against risks to both Service User and Care Worker
  • Providing practical support of care for Service Users with more complex care needs, including creation and updating of care plans
  • Providing both on and off the job support and supervision for Care Workers, providing guidance, training, shadowing, continuous spot checks, and performance appraisals
  • Taking part in the out of hours and on-call rota

What we offer:

  • A basic salary of £18,500 per year
  • Health cash back scheme and access to an Employee Assistance programme and much more!
  • 25 days holiday plus bank holidays (and if you stay with us for two years that will rise to 27 days) plus if you value your leave, we will give you the opportunity to buy up to 5 more holidays. Also have your birthday off on us!
  • Opportunity to join our 3% interest Christmas savings scheme.
  • Career progression.

About you:

  • NVQ Level 3 or equivalent in Health & Social Care
  • Background in Care work and a good understanding of the social care sector.
  • Computer literacy, Excel, Word, PowerPoint, e-mail
  • Excellent understanding of English language both written and spoken.
  • Experience of managing/supervising people

A full UK driving license.

What ND Care & Support offers:

  • Regular work
  • Flexible shift patterns
  • Travel time, waiting time and mileage payments
  • Full paid visits, not minute by minute
  • Free PPE & uniform
  • Support to achieve Social Care Wales Registration
  • Ongoing training opportunities
  • Supportive management
  • Free access to wellbeing events and webinars
  • Access to high street and travel discounts
  • Professional development opportunities
  • Excellent career progression

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