Care Co-ordinator, Cardiff

  • Location: Cardiff
  • Area: Llanishen
  • Duration: Ongoing
  • Salary: £20,000 - £24,000 per annum
  • Start date: To be confirmed
  • Job Type: Permanent
  • Sector: Care
  • Posted:

Job Description

We’re looking for compassionate and caring problem solvers to join our wonderful team in Cardiff as a Care Co-ordinator. As a Care Co-ordinator, no two days are the same! You’ll play a key role in the recruitment and co-ordination of carers, as well as supporting our service users with their needs.
This is a varied role, where you’ve got the opportunity to showcase your skills and abilities in a rewarding and fast-paced environment.

Job Specification

  • Your organisation skills will be used every day to plan and schedule rotas, making sure there’s cover provided and our clients receive a great service
  • Gain a deep understanding of what our clients need and how we can deliver a consistently high level of service
  • Conducting supervisions and staff appraisals
  • Handling objections and challenges with confidence and providing effective solutions
  • Spreading the word on what ND Care & Support can offer, by attending community events
  • Working closely with our clients, maintaining a great understanding of their needs
  • Updating all systems with accuracy
  • You’ll be experienced in recruiting, vetting and training new carers
  • Providing a quick response to new carer applications
  • Creating and maintaining a pipeline of carers and making frequent contact with them to understand their availability for work
  • You’ll be fully flexible, with the ability to participate in our on-call rota as and when required

What’s in it for you?

  • A base salary of £20,000 – £24,000 per annum (depending on your experience)
  • Birthday day off!
  • Health cash back scheme
  • Access to Employee Assistance programme
  • Development opportunities
  • 25 days holiday (with the opportunity to buy more)
  • Uncapped Commission
  • Christmas savings scheme

We can only consider your Care Co-ordinator application if you have the following:

  • QCF Level 3 (essential)
  • Experience as a Care Co-ordinator
  • Experience in recruiting and vetting carers
  • People management or team leading experience
  • A full UK driving licence
  • Excellent IT skills
  • Understanding of Microsoft Outlook and Excel
  • Staff Plan / PASS system experience would be advantageous
  • Flexibility to participate in on-call rotas when required

What ND Care & Support offers:

  • Regular work
  • Flexible shift patterns
  • Travel time, waiting time and mileage payments
  • Full paid visits, not minute by minute
  • Free PPE & uniform
  • Support to achieve Social Care Wales Registration
  • Ongoing training opportunities
  • Supportive management
  • Free access to wellbeing events and webinars
  • Access to high street and travel discounts
  • Professional development opportunities
  • Excellent career progression

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