ND Care & Support is registered with the Care and Social Services Inspectorate Wales (CSSIW) and is regarded as a major provider of domiciliary care, or personal care in the home to client users across South Wales.

We respond to the needs of our clients 24 hours a day, 7 days a week to allow them the best quality of life.

Live-in Care and Domiciliary Care

We provide two categories of care, Domiciliary Care and Live-In Care. Domiciliary Care is for clients who need help occasionally throughout the day but not continuously. Care Assistants will visit you for example for an hour, twice a day. Live-in care is for clients who need continuous care for varying lengths of time. Care Assistants will live with you in your own home or travel with you on holiday.

Well trained and carefully selected care-assistants

Our care assistants are carefully interviewed, references obtained and police checked and trained before being placed with a client. All our care workers undertake basic core training which is then supplemented by further training which is of a more relevant nature to the needs of our service users. Some of the courses that are given are listed in the “Training for Staff” section of the menu.

Free assessments for our clients

Unlike some agencies we do not charge a fee for live-in care assessments. Domiciliary care assessments are also free.

We use this time to assess the level of care that you need and to get to know you. This way we can match the most suitable care assistant to each client.

Social Work Professionals

Nearly half of our clients are supported directly or indirectly by the statutory sector. We are familiar with different methods of financing care packages.